Wednesday, September 16, 2020

Perfect voicemail greeting business (VoIP)

 Quel est le message d'accueil parfait pour une boîte vocale pour une ligne affaire ?

Vous avez rejoint [Votre nom] de [Votre compagnie]. Je ne suis pas disponible pour le moment -- veuillez laisser un bref message et je vous rappelai dans les plus brefs délais. Après votre message, vous pouvez raccrocher ou appuyer sur le signe dièse pour plus d'options.

Voicemail greeting business


Company language

Merci de contacter inCOREporation.com

Pour le français appuyez sur 1


Thank you for contacting inCOREporation.com 

For english press 2





What's the perfect voicemail greeting for a business line?

You've reached [Your name] at [Your company] . I'm unavailable right now -- please leave a brief message and I'll get back to you as soon as possible. After your message you may hang up or press pound for more options. 



Quels sont de bon exemples de schémas standards de réceptionniste automatique de système téléphonique affaire ?


Business hours


Merci d'avoir appelé inCOREporation.com, votre partenaire technologique de pointe préféré.

Si vous connaissez le numéro d'extension de la personne que vous désirez joindre, vous pouvez le composer à tout moment.


Pour les demandes d'informations générales, vous pouvez aussi visiter inCOREporation.com.

Notez que nos heures d'affaires sont du lundi au vendredi, de neuf à dix-sept heure.


Pour parler à un représentant des ventes, appuyez sur 1.

Pour joindre le support technique, appuyez sur 2.

Pour joindre le service à la clientèle, appuyez sur 3.

Pour la comptabilité, appuyez sur 4.

Pour laisser un message vocal générique, appuyez sur 9.

Pour répéter ces options, appuyez sur 0.

Pour revenir au menu précédent, appuyez sur étoile.




After hours


Merci d'avoir appelé inCOREporation.com, votre partenaire technologique de pointe préféré.

Si vous connaissez l'extension de la personne que vous désirez joindre, vous pouvez le composer à tout moment.


Pour les demandes d'informations commerciales, vous pouvez visiter inCOREporation.com.

Notez que nos heures d'affaires sont du lundi au vendredi, de neuf à dix-sept heure. 

Pour laisser un message vocal générique, appuyez sur neuf.

Pour répéter les options disponibles, appuyez sur 0.

Pour revenir au menu précédent, appuyez sur étoile.



Auto attendant prompts samples

What are some good examples of standard business telephone system automatic receptionist schematics?


Thank you for calling inCOREporation.com, your favorite advanced technologies partner. 

If you know the extension number of the person you are trying to reach, you may dial it at any time.


For business information inquiries, you may also visit inCOREporation.com. 

Note that our business hours are from Monday to Friday, from nine to five. 


To speak with a Sales representative, press 1.

To reach Technical Support, press 2.

To reach the Customer service, press 3.

For Accounting , press 4.

To leave a generic voicemail message, press 9.

To repeat these options, press 0.

To return to the previous menu, press star. 





After hours


Thank you for calling inCOREporation.com, your favorite advanced technologies partner. 

If you know the extension of the person you are trying to reach, you may enter it at any time.


For business information inquiries, visit inCOREporation.com. 

Note that our business hours are Monday to Friday from 9am to 5pm

To leave a generic voicemail message, press 9.

To repeat these options, press 0.

To return to the previous menu, press star. 




Company wide generic voicemail message: 

S'il vous plaît laissez un message après la tonalité, lorsque vous avez terminé l'enregistrement, vous pouvez raccrocher ou appuyez la touche dièse pour plus d'options.

Please leave a message after the tone, when you're finished recording you may hang up of press pound for more options. 




And as mentioned at: 

https://www.onsip.com/voip-resources/smb-tips/10-sample-call-center-greeting-scripts

Friday, September 11, 2020

Elevate phone setup network router ports

Elevate phone setup network router ports

Speed test

https://www.intermedia.net/products/unite/voip-bandwidth-test


GoToAssist (13:35:07): 

Session ID: 344525724

Portal: Intermedia.net

Customer: Customer [001]

Question: 325-661-524

Representative's Start Time: 10:34:53 (GMT -7.00) Pacific Daylight Time

Representative: Pavel K


GoToAssist (13:35:21): 

Representative Pavel K asked to share the customer's screen.


GoToAssist (13:35:30): 

Customer Customer [001] accepted request to share screen.


Pavel K (13:36:26): 

https://www.intermedia.net/products/unite/voip-bandwidth-test

Pavel K (13:38:04): 

http://www.serverdata.net/downloads/SIP_ALG_Detector_1.3.0.dmg

Pavel K (13:47:40): 

IP: 72.53.160.0 (or 72.53.160.0/20 if the machine accepts this format)

NetMasq: 255.255.240.0

Port Range (Audio): 35000-65000 UDP

Port Range (SIP): 5060 UDP, 5061 TLS

Port Range (Configuration Servers): 1024-65536 TCP source port, TCP Destination ports: 80, 443, 1443, 2443, 6716,

Port Range (Presence Servers): TCP Destination ports: 5222 and 5280




Wednesday, September 9, 2020

YouTube Partner Program overview & eligibility

YouTube Partner Program overview & eligibility

Update September 2020: With this update we’ve clarified requirements for channels that applied for the YouTube Partner Program in Creator Studio Classic. Learn more.

The YouTube Partner Program (YPP) gives creators greater access to YouTube resources and features. This article provides an overview of the available features, criteria for joining, an application checklist, and some FAQs.

What you get

Minimum eligibility requirements to join

  1. Follow all the YouTube monetization policies.
    • The YouTube monetization policies are a collection of policies that allow you to monetize on YouTube. If you're a YouTube partner, your agreement including the YouTube partner program policies require compliance with these monetization policies in order to potentially earn money on YouTube.
  2. Live in a country or region where the YouTube Partner Program is available.
  3. Have more than 4,000 valid public watch hours in the last 12 months.
  4. Have more than 1,000 subscribers.
  5. Have a linked AdSense account.

YouTube Partner Program application checklist

Everyone who meets our threshold can apply for YPP, but you do need to meet some of our guidelines to be considered. This checklist is meant to guide you through the application process.

  1. Make sure your channel follows our policies and guidelines. When you apply, you’ll go through a standard review process to check if your channel meets our policies and guidelines. Only channels that meet them will be accepted into the program. We also constantly check channels in the program to make sure they continue to meet our policies and guidelines.
  2. Enable 2-Step Verification for your Google Account, which means you’ll protect your account with both your password and an additional device. Not having 2-Step Verification may cause a delay in your application review, so we highly recommend doing this. Visit g.co/2sv to get started.
  3. Have at least 1,000 subscribers and 4,000 valid public watch hours. When we assess channels for YouTube Partner Program access, we need context. When you reach this threshold, it usually means that you have more content. The threshold helps us make a more informed decision about whether your channel meets our policies and guidelines. You can only apply for YPP once you reach this threshold. 
  4. Sign YPP terms. You can ask to be notified when you reach the subscriber and public watch hour threshold. Once your  channel meets the threshold, follow these instructions:
    1. Sign in to YouTube.
    2. In the top right, click your profile picture > YouTube Studio.
    3. In the left menu, click Monetization.
    4. If you’re under the threshold, click Notify me when I’m eligible to get an email when you’ve reached 1,000 subscribers and 4,000 watch hours over the past 12 months. If you meet the threshold, click Start on the “Review Partner Program terms” card. 
    5. Once you’ve signed the term, we’ll mark this step with a green “Done” sign on the “Review Partner Program terms” card. 
  5. Make sure you only have 1 AdSense account. As part of the application process, you’ll need to connect an AdSense account to get paid. 
    1. Click Start on the “Sign up for Google AdSense” card. 
      • If you already have an AdSense account, use the one that's already approved. You can link as many of your channels as you want to a single AdSense account.
      •  If you don't have an AdSense account, you can create one by following the on-screen instructions..
    2. Once you’ve connected your AdSense, we’ll mark this step with a green “Done” sign on the “Sign up for Google AdSense” card. 
  6. Get reviewed. Once you sign the YouTube Partner Program terms and connect an AdSense account, your channel will automatically be put in a review queue. Our automated systems and human reviewers will then review your channel’s content to check if it follows all of our guidelines. You can check your application status anytime at https://studio.youtube.com/channel/UC/monetization.
    1. If you’re accepted into YPP: Congratulations! You can now set up ad preferences and enable monetization on your uploads. Here’s a list of FAQs that we get from creators who have just joined YPP. 
    2. If you’re rejected from YPP: Our reviewers found that a significant portion of your channel doesn’t meet our policies and guidelines. You can re-apply 30 days after your rejection. Check out our FAQs for tips on how to strengthen your application.

Review process

Once you meet our subscriber and watch time thresholds, you’ve signed the YouTube Partner Program terms, and connected an AdSense account, your application will be put in a queue. Our human reviewers will assess your channel as a whole to check if it meets our YouTube monetization policies.

We’ll get back to you with a decision once your channel is reviewed (typically about 1 month after you meet the threshold).

Note: Sometimes, you may need to wait more than a month. There can be multiple reasons for delays -- higher-than-usual application volumes, system issues, or we may occasionally need to shift resources. Our policy specialists try to get through applications as quickly as possible, but delays can happen because we have a limited number of specialists.

Can you speed up my application?

No. Our teams can’t speed up your application. All applications are put in a queue, and will be processed in the order they are received. Sometimes channels require multiple reviews, especially if multiple reviewers disagree on your channel’s suitability for YPP. In these cases, multiple reviews may be needed, which means it may take more time for a decision to be made.

Stay active to keep making money

As the YouTube Partner Program continues to grow, it's important to maintain a healthy, active ecosystem of channels. In order to focus our support for creators who are active and engaged with the community, we may disable monetization on channels that haven’t uploaded a video or posted to the Community tab for 6 months or more.

Application FAQs

New to YPP and unsure where to look next? Take the Welcome to YPP lesson on Creator Academy.





IT Consultant

Wednesday, September 2, 2020

Acronis DR Disaster Recovery - How to Get Started With Acronis Disaster Recovery Cloud

 Acronis DR Disaster Recovery - How to Get Started With Acronis Disaster Recovery Cloud

As per the article found at: 

https://www.acronis.com/en-us/blog/posts/how-get-started-acronis-disaster-recovery-cloud#:~:text=Acronis%20Disaster%20Recovery%20Cloud%20is%20just%20one%20of%20the%20Acronis,to%20move%20their%20business%20elsewhere


As Vice President and General Manager, Disaster Recovery Services, Mark Jameson is focused on empowering partners and clients across the globe to grow and protect their business with Acronis disaster recovery solutions.  Mark has built over 30 years of experience in the disaster recovery and information technology markets with companies such as nScaled, SunGard Availability Services, Unisys and IBM. 
 

Acronis has announced the availability of Acronis Disaster Recovery Cloud to enable our Service Provider partners to deliver disaster recovery services to their clients. You are using Acronis Backup Cloud, but you now ask yourself why should I use Acronis Disaster Recovery Cloud and how do I get started? I would like to help you answer these questions.

Why should I use Acronis Disaster Recovery Cloud?

Our world is continuing to become more and more dependent upon an exponentially expanding wealth of data. Even if you are not thinking about disaster recovery, your clients are! So why should you use Acronis Disaster Recovery Cloud to deliver Disaster Recovery as a Service to your clients?

  • Rapidly growing market – According to MarketsandMarkets the Disaster Recovery as a Service marketplace will grow from $1.7B in 2016 to $12.5B in 2022. This growth is not limited to just enterprises, but more and more mid-market and small businesses are considering cloud-based disaster recovery solutions.
     
  • Easy – Acronis Disaster Recovery Cloud is delivered through the same easy-to-use console that you already are using with Acronis Backup Cloud. The additional disaster recovery functions have the same touch and feel as Acronis Backup Cloud.
     
  • Quick – There is no waiting to deploy an infrastructure to start providing disaster recovery services. You or your clients can add disaster recovery to any backed up server or virtual machines in just seconds.
     
  • Client retention – Acronis Disaster Recovery Cloud is built on top of the world’s easiest and fastest backup solution. Acronis Disaster Recovery Cloud is just one of the Acronis Cyber Cloud services that you can upsell to your clients to provide them a full suite of data protection. The more services they use from you, the less likely are to move their business elsewhere.
     
  • Revenue and margins – There is no CAPEX to start providing disaster recovery. Straightforward pay-as-you-go pricing allows you to build upon your Acronis Backup Cloud to incrementally grow your revenue and margins.

So now that we have established the “why”, let’s talk about the “how”.

How to get started with Acronis Disaster Recovery Cloud

Getting started with Acronis Disaster Recovery Cloud is very simple, just follow 8 simple steps.

  1. The right target market: Acronis Disaster Recovery Cloud is designed to protect servers and virtual machines. If your Acronis Backup Cloud clients are protecting servers or virtual machines, then they are candidates for Acronis Disaster Recovery Cloud. You can add disaster recovery to all of your clients and all of their machines, or start with just one machine for one client. You are in control of how you grow your business!
     
  2. Legal terms and conditions: Acronis Disaster Recovery Cloud comes with new terms and conditions that need to be added to your agreement. If you have not yet received your new Acronis Disaster Recovery Cloud legal language, please contact your Acronis or Cloud Reseller representative. Once this step is completed the Acronis Disaster Recovery Cloud functions will be enabled and you will be able to begin using.
     
  3. Read the user guide: You will find a disaster recovery section added to the online Acronis Backup Cloud user guide. We encourage you to review this new section to get an understanding of the disaster recovery functions that are now available to you.
     
  4. Install VPN agent: So you are ready to start using the new Acronis Disaster Recovery Cloud functionality. The first thing you need to do is download and execute the easy to use VPN agent that is available in both VMware and Hyper-V versions.

    Download VPN agent
     

    This process should take you about 15 minutes and only needs to be done once. While your data is already moved to the cloud by your existing Acronis Backup Cloud replication, this VPN connection enables you to extend your production environment to the Acronis cloud to facilitate easy failover, server access and automatic discovery of you production IP network attributes.
     

  5. Add disaster recovery to servers and virtual machines: Adding disaster recovery to machines backed up with Acronis Backup Cloud only takes seconds. All you have to do is choose the appropriate machine, select 1 of 8 standard configurations available, confirm the production and test IP addresses automatically discovered, confirm a couple of other optional features, include optional description information and hit done.

    Add Disaster Recovery to Acronis Backup Cloud
     
  6. Set up always on servers: For those who may need to house a server in the Acronis cloud to support such needs as Exchange DAGs, SQL Mirrors, virtual appliances, etc.; these always-on servers can easily be set up in seconds much the same way that you added disaster recovery to machines backed up with Acronis Backup Cloud.

    Set up always on servers
     
  7. Add backup to your cloud machines: Not only can you run machines in the Acronis cloud, but you also back them up. Whether a machine that was backed up or added as always on, every machine running in the Acronis cloud is also backed up within the Acronis cloud.

    Add backup to your cloud machines
     
  8. Failover and test failover: You are now ready to either execute a live failover of a machine in the Acronis cloud or perform non-disruptive testing of a machine failover. With just a few clicks of the mouse and a few minutes you will have machines running in the Acronis Cloud!

    Test failover
     

Additional resources to help you

Well, I hope that this has helped you understand the “why” and “how” of Acronis Disaster Recovery Cloud, but the help does not stop here. Acronis is here to help our partners in growing their business with Acronis Disaster Recovery Cloud. To find out more about the Acronis Disaster Recovery Cloud service I invite you to visit the Acronis Disaster Recovery Cloud product page to find more information and contact your Acronis or Cloud Reseller representative to get a quote or request a demo.

Look for future blogs about Acronis Disaster Recovery Cloud and growing your disaster recovery business. If you can’t wait for the next blog you can always email me at mark.jameson@acronis.com.

 








Performing a failback


A failback is a process of moving the workload from the cloud back to your premises.

During this process, the server being moved is unavailable. The length of the maintenance window is approximately equal to the duration of a backup and the subsequent recovery of the server.

To perform a failback

  1. Select the recovery server that is in the Failover state.
  2. Click Failback.

    Prepare failback

  3. Click Prepare failback.

    The recovery server will be stopped and backed up to the cloud storage. Wait for the backup to complete.

    At this time, two actions become available: Cancel failback and Confirm failback. If you click Cancel failback, the recovery server will start and the failover will continue.

  4. Recover the server from this backup to hardware or to a virtual machine on your premises.
    • When using bootable media, proceed as described in "Recovering disks by using bootable media" in the Cyber Protection User Guide. Ensure that you sign in to the cloud by using the account for which the server is registered and that you select the most recent backup.
    • If the target machine is online or is a virtual machine, you can use the service console. On the Backup storage tab, select the cloud storage. In Machine to browse from, select the target physical machine or the machine running the agent, if the target machine is virtual. The selected machine must be registered for the same account for which the server is registered. Find the most recent backup of the server, click Recover entire machine, and then set up other recovery parameters. For the detailed instructions, refer to "Recovering a machine" in the Cyber Protection User Guide.

    Ensure that the recovery is completed and the recovered machine works properly.

  5. Return to the recovery server in the service console, and then click Confirm failback.

    The recovery server and recovery points become ready for the next failover. To create new recovery points, apply a protection plan to the new local server.



Setting up connectivity



This section explains the network concepts necessary for you to understand how it all works in Cyber Disaster Recovery Cloud. You will learn how to configure different types of connectivity to the cloud site, depending on your needs. Finally, you will learn how to manage your networks in the cloud and manage the settings of the VPN appliance and VPN gateway.

In this section

Networking concepts

Initial connectivity configuration

Network management

Welcome to Cyber Disaster Recovery Cloud



Getting started




IT Consultant

www.inCOREporation.com

Featured Posts

Exchange Online Limits - Office 365 Distribution group limits

Exchange Online Limits - Office 365 Distribution group limits What are Exchange Online Limits What are Office 365 Distribution group limi...