Quel est le message d'accueil parfait pour une boîte vocale pour une ligne affaire ?
Vous avez rejoint [Votre nom] de [Votre compagnie]. Je ne suis pas disponible pour le moment -- veuillez laisser un bref message et je vous rappelai dans les plus brefs délais. Après votre message, vous pouvez raccrocher ou appuyer sur le signe dièse pour plus d'options.
Voicemail greeting business
Company language
Merci de contacter inCOREporation.com
Pour le français appuyez sur 1
Thank you for contacting inCOREporation.com
For english press 2
What's the perfect voicemail greeting for a business line?
You've reached [Your name] at [Your company] . I'm unavailable right now -- please leave a brief message and I'll get back to you as soon as possible. After your message you may hang up or press pound for more options.
Quels sont de bon exemples de schémas standards de réceptionniste automatique de système téléphonique affaire ?
Business hours
Merci d'avoir appelé inCOREporation.com, votre partenaire technologique de pointe préféré.
Si vous connaissez le numéro d'extension de la personne que vous désirez joindre, vous pouvez le composer à tout moment.
Pour les demandes d'informations générales, vous pouvez aussi visiter inCOREporation.com.
Notez que nos heures d'affaires sont du lundi au vendredi, de neuf à dix-sept heure.
Pour parler à un représentant des ventes, appuyez sur 1.
Pour joindre le support technique, appuyez sur 2.
Pour joindre le service à la clientèle, appuyez sur 3.
Pour la comptabilité, appuyez sur 4.
Pour laisser un message vocal générique, appuyez sur 9.
Pour répéter ces options, appuyez sur 0.
Pour revenir au menu précédent, appuyez sur étoile.
After hours
Merci d'avoir appelé inCOREporation.com, votre partenaire technologique de pointe préféré.
Si vous connaissez l'extension de la personne que vous désirez joindre, vous pouvez le composer à tout moment.
Pour les demandes d'informations commerciales, vous pouvez visiter inCOREporation.com.
Notez que nos heures d'affaires sont du lundi au vendredi, de neuf à dix-sept heure.
Pour laisser un message vocal générique, appuyez sur neuf.
Pour répéter les options disponibles, appuyez sur 0.
Pour revenir au menu précédent, appuyez sur étoile.
Auto attendant prompts samples
What are some good examples of standard business telephone system automatic receptionist schematics?
Thank you for calling inCOREporation.com, your favorite advanced technologies partner.
If you know the extension number of the person you are trying to reach, you may dial it at any time.
For business information inquiries, you may also visit inCOREporation.com.
Note that our business hours are from Monday to Friday, from nine to five.
To speak with a Sales representative, press 1.
To reach Technical Support, press 2.
To reach the Customer service, press 3.
For Accounting , press 4.
To leave a generic voicemail message, press 9.
To repeat these options, press 0.
To return to the previous menu, press star.
After hours
Thank you for calling inCOREporation.com, your favorite advanced technologies partner.
If you know the extension of the person you are trying to reach, you may enter it at any time.
For business information inquiries, visit inCOREporation.com.
Note that our business hours are Monday to Friday from 9am to 5pm
To leave a generic voicemail message, press 9.
To repeat these options, press 0.
To return to the previous menu, press star.
Company wide generic voicemail message:
S'il vous plaît laissez un message après la tonalité, lorsque vous avez terminé l'enregistrement, vous pouvez raccrocher ou appuyez la touche dièse pour plus d'options.
Please leave a message after the tone, when you're finished recording you may hang up of press pound for more options.
And as mentioned at:
https://www.onsip.com/voip-resources/smb-tips/10-sample-call-center-greeting-scripts
Is your auto attendant clear and easy to understand? Here are 10 sample greeting scripts to make a good first impression on the phone.
Have you ever called a company’s support line just to be confronted with an unsympathetic and confusing attendant menu? Or tried to reach a representative, but pressing the “0” key does nothing?
You may not think it, but an auto-attendant is an important part of your business. It is typically the first point of contact with your customers, as they will call your main number with sales inquiries, troubleshooting questions, etc.
"[Auto-attendants] assist a business of any size in presenting a more organized, efficient, and, if necessary, more robust picture of itself,” points out Brandi Armstrong, Co-Founder of Telecentrex and blogger on evancarmichael.com. The right greeting can make the difference between a frustrated customer or a satisfied one.
To ensure that you keep customers happy and present a professional image, make your auto-attendant easy to navigate. We’ve compiled some sample call center greeting scripts that can be used in different situations, whether your company has a small customer support team or a massive call center with hundreds of people.
Main Menu Greetings
The attendant menu for your main contact number may be the first form of contact that a customer has with your business. Make sure your greeting is clearly articulated. Provide an option to speak with an operator if the caller has a question that is not addressed by the menu options.
1. Call Center Departments
Hello and thank you for calling, [Company Name], where [state your short company slogan]. If you know the extension of the party you are trying to reach, you may dial it at any time.
- To speak with a Sales representative, press 1.
- To reach a Customer Support agent, press 2.
- To reach our Billing department, press 3.
- If you would like to know our regular business hours and location, press 4.
- If you would like to speak with an Operator, press 0, or press 9 to repeat the available options.
2. Basic Customer Inquiry
Thank you for calling [Company Name]. If you know your party’s extension, please dial it at any time.
- To reach our company directory, press 1.
- For more information about [Company Name], press 2.
- If you are an existing customer, please press 3.
- For billing questions, press 4.
- To repeat menu options, press 9.
- For all other inquiries, press 0.
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3. Language Options
Hello, you have reached [Company Name]. To continue in English, press 1, for Spanish, press 2. (Wait for customer to enter an option.)
- You’ve reached the main menu. To reach a staff member by name, please press 1.
- For sales inquiries, press 2.
- For technical support, press 3.
- To place a purchase order, press 4.
- For accounting, press 5.
- To find a store location near you, please press 6.
- Press 0 to speak with a representative.
4. Product-Focused
Thanks for calling [Company Name].For more information about our products, press 1.
- If you have troubleshooting questions, press 2.
- For billing questions, press 3.
- For a Dial by Name directory, press 4.
- For our regular business hours, press 5.
- If you know your party’s extension, please dial it now.
- For all other inquiries, please stay on the line, and a representative will be happy to assist you.
5. Offering the Operator First
You’ve reached [Company Name], the [company’s slogan]. Please choose from the following menu options:
- To speak with the operator, press 0.
- For customer support, press 1.
- For troubleshooting questions, press 2.
- For accounting questions, press 3.
- For a list of our staff members, press 4.
- To leave us a message, press 5.
- To repeat these options, press 6.
After-Hours Greetings
A separate after-hours attendant menu can inform callers that your office is closed, state your business’ operating hours, and provide options that callers can immediately act upon. For example, you can direct them to your website for FAQs. If your business provides an account login page, remind your customers that they can login at any time to get general account information. In this situation, be proactive.
6. After-Hour Options
Thanks for calling [Company Name]. Our offices are currently closed. Our business hours are from Monday to Friday 9 AM to 8 PM Eastern Time, and Saturday 9 AM to 12 PM Eastern.
- If you would like to leave a message in our general voice mailbox, press 1. A representative will contact you the following business day.
- To reach our company directory, press 2.
- For business hours and directions to our office, press 3.
- You may also email us at [company email].
- For more information about our products and services, please visit us at [website].
- To repeat this message, press the * key.
7. Direct Customers to Your Account Login Page
Thank you for calling [Company Name]. Our offices are currently closed for the day. Standard office hours are Monday to Friday, 8 AM to 8 PM Eastern Time.
- Did you know that you can check your account status with us 24 hours a day / 7 days a week by visiting [account login webpage]? Here you can view information about your account, as well as answers to general questions you may have.
- Otherwise, please call back during standard office hours, and we will be happy to assist you. To repeat this message, press the # key.
Holiday Greetings
Auto-attendants with a customized holiday greeting can be a festive way to mark the occasion. If you have a retail business, create a holiday greeting to inform customers of any limited-time sales you are offering. If your office is closed for the holiday, be sure you state this in your message.
8. Advertise Holiday Sales
Thank you for calling [Company Name]. To celebrate the holiday season, we are offering limited-time discounts on all purchases. Please ask your account representative about them today!
- To place an order, press 1.
- To follow up on an existing order, press 2.
- To speak with a representative about our products, press 3.
- If you have a billing question, press 4.
- To repeat the menu options, please press the * key.
9. Holiday Closures
Thank you for calling [Company Name]; we are currently closed in observance of [holiday name]. We will return on [Date] at 8 AM Eastern Time.
- If you would like to reach our Dial by Name Directory, please press 1.
- To leave a voicemail, please press 2. A representative will contact you upon our return.
- To repeat this menu, please press the # key.
- [If no response after a few seconds] Goodbye.
Voicemail Greeting
Many companies offer an escape option so that if a caller ends up in a staff member’s voice mailbox, he or she can “escape” out of the mailbox and go back to the attendant menu. Use a customized auto-attendant for this situation.
10. Escape the Voicemail Box Option
You have reached the voicemail of [person’s name].
- If you would like to leave a voicemail, please press 1 and leave your name, number, and a brief message.
- If you would like to return to the main menu, please press the # key.
and
https://www.marketingmessages.com/media/Auto-Attendant-Guide-and-Examples-Marketing-Messages.pdf
VoIP
Telecommunication
Telephone
Voicemail
Greeting
IT Consultant
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